Daniel Waite´s profile

Reviews (1)

DPD UK

Worst company ever

I have had the misfortune of having to use dpd 4 times now, and the only thing that you can rely on is the fact that it won't be delivered in the time you ask for, to a neighbour if requested and that you will not be left a calling card even when told that one has been left. When complaining to the depot manager you get told that it will be investigated and that I would be informed of the outcome, and unsurprisingly I have heard nothing, unless of course the investigations are very complicated and in depth, which I doubt very very much.
If I was to have to recommend a form of delivery I would say take it yourself by foot even if its across the whole country as its more likely to get to its destination within a reasonable time frame and when promised than if I was to use dpd. Avoid this company at all costs, unless of course you want to chase them for your goods.

Death Dealerand Ben Lee Cole found this review useful

30 October 2013

Reply from DPD UK

Hi Daniel,

Please accept my apologies for the repeat issues you have had. Having looked into this, I see that re-delivery will take place tomorrow and the driver has been given additional delivery instructions.

In order to ensure that these issues are not encountered for future deliveries, you can visit our Make It Right service: http://www.dpd.co.uk/content/make-it-right/make_it_right.jsp

Kind regards,

Bobby.

Daniel Waite´s profile

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Daniel Waite
Reviewer
1982
United Kingdom

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