I have had the misfortune of having to use dpd 4 times now, and the only thing that you can rely on is the fact that it won't be delivered in the time you ask for, to a neighbour if requested and that you will not be left a calling card even when told that one has been left. When complaining to the depot manager you get told that it will be investigated and that I would be informed of the outcome, and unsurprisingly I have heard nothing, unless of course the investigations are very complicated and in depth, which I doubt very very much.
If I was to have to recommend a form of delivery I would say take it yourself by foot even if its across the whole country as its more likely to get to its destination within a reasonable time frame and when promised than if I was to use dpd. Avoid this company at all costs, unless of course you want to chase them for your goods.
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