So I'm always a bit afraid of ordering electrical appliances online. Many places 'claim' to have stock when in fact they do not. Not so with Marks Electrical. Had a bit of a crisis during a kitchen refurb and found them to be £5 cheaper than John Lewis! 5 in stock it claimed. I phoned them up around 10 to 5pm and yes they had some in stock. And Yes I could have it tomorrow. At 7pm we had our 2 hour slot confirmed with drivers names. (And stock levels had dropped by 1 ;-) So next day, 30 minutes before they arrived, the drivers rang because they were running early and would we be in? yes we were, no problem. So within 20 hours it was delivered to our door in Dorset. Customer Service how it should be. My Facebook friends know I'm a fussy bugger, so they know that if I have written this it must be truly exceptional! Well done Marks Electrical. We'll be back for an oven soon.....
Bought a pair of Adidas Essentials 3 Stripe Mens Core Long Chelsea Shorts that weren't available on the High Street in my "medium" size! Barrington Sports were the cheapest online when including the postage and packing. Goods arrived within a few days and were exactly as described. The only reason for not giving 5 stars was I felt the P&P costs were a little high, admittedly comparable with other online retailers, but £3.50 for a pair of shorts that were tracked but not signed for?
Recently had a delivery where I was warned by the driver that some strawberries had a short shelf life of 5 days, I'd say 5 days is pretty reasonable.
Also a substitute toothpaste (that I didn't want) was billed 4 times.. also spotted by the driver!
What no-one informed me is the best before date on the cucumber was the day before, and the use by dates on the turkey joint and on the cheesecake were only 1 day, both part of the 2 dine for £10 deal.
We have received refunds for all items but at the personal cost of 2 phone calls. My wife is not please and looking to change, trouble is I'm a Sainsburys man born and bred!
If they carry on like this we will have to check every product on the doorstep!
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