I ordered something online and was pleased to get an email from DPD confirming, within an hour, when my parcel would be delivered. Then I looked at the link and it showed me who was doing the delivery (Alan), where he was, what drop he was on and what number mine was. I couldn't have asked for more info. As the time drew closer, the estimation of delivery got even more accurate and I was able to phone to say to watch out for the delivery at about 1:15pm. I was amazed when I checked back a bit later and could see that the parcel was signed for at exactly 1:15pm. Well done DPD and well done Alan.
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