Dewanna Poston Samms´ profile

Reviews (1)


extremely careless company

I ordered a jumpsuit for my 15 year class reunion from this company. I paid over $70 for express delivery. I ordered a size 10 (UK) and received a 14 (UK). To make matters worse it reeked of body odor. I have never experienced anything like this in my life! This was my first time using missguided and I can promise you I will never use them again.

I figured the size part out but the fact that you sent me a previously worn item is appalling. There's no excuse!
You guys have promised to reimburse me my shopping paid to send the funky outfit back and that was a lie. Now I'm offered a credit note promo code that doesn't even work. Its an ongoing battle to get my hard earned money back. This is ridiculous. I'm still waiting. Again I will never use your company again after this.

03 November 2013

Reply from Missguided

Hi Dewanna,

Please accept our sincerest apologies on this matter. As we are based in the UK the sizes that are shipped overseas are UK sizes and a US size 10 is a UK size 14.

In regards to the smell emitting from the jumpsuit this is something that we will be looking into further with our suppliers as this is not up-to our usual standards.

Once again we are sorry for any inconvenience that this matter has caused.

Best Wishes

Missguided Customer Care xx

Dewanna Poston Samms´ profile

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Dewanna Poston Samms
United States