While the there is value in this service the actual follow through is the problem. I have used Arena Flowers several times and have been disapointed more times than not.
Valentines Day 2013, flowers arrived 2 days late, ordered a week in advance. Promised embellishments not followed through on,
Thank You bouquet, May 2013. Recipient was not home, flowers pitched over fence into garden, no note on door. Slow to accept responsibility and correct issue.
October 2013, Get Well Balloon and Bouquet. Delivered wrong bouquet with a Thank You Balloon and incorrect card. No notification of delivery, no apology and no offer to correct their mistake.
Will not use this service again, would not recommend Arena Flowers to anyone wishing for reliable, prompt and correct orders.
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