Jason´s profile

Reviews (2)

Remote Island

Awful Company. Buy elsewhere

This company shipped me the wrong item, and then expected me to pay to return it, and then pay shipping on the correct item. I've never had such bad service before. I really really advise you to shop elsewhere.

I have included the email chain below to show you how I was treated:

Date: Mon, 20 Jun 2011 12:06:51 +0200
Subject: Re: Heng Long Amphibious RC Tank
From: customerservice@remote-island.co.uk
To:

Hi Jason,

You are most welcome to return the model back to us we would not pay for shipping and would need to charge again to ship another model.

Thank You.


On Wed, Jun 15, 2011 at 10:49 PM, wrote:

Hi there,

Regarding Invoice RC9966046.

Unfortunately you've sent me two on the same frequency so now I'll need to return one. Despite what was said below I have received 2 27 MHz units.

Will you pay for the shipping on the unit I return? I can post it on Friday.

If you'd like to discuss this please give me a call on 07584 393316

Thank you,
Jason

--------------------------------------------------------------------------------
Date: Tue, 26 Apr 2011 09:10:58 +0300
Subject: Re: Heng Long Amphibious RC Tank
From: customerservice@remote-island.co.uk
To:

Hi Jason,

27 and 40. If you purchase two models by default we will send these on different frequencies.

Thank You.

www.remote-island.co.uk

Steven Tc Campbell found this review useful

Jason´s profile

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Jason
Reviewer
United Kingdom

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