I have a 100% failure rate with Myhermes, the one parcel they did collect, vanished, and after 3 months i gave up trying to claim, and the other 2 parcels, one time the courier couldnt find the building, even though its a 28'000 square foot bright blue building, then he said the collection had been cancelled, then just didnt bother arriving, and the next time, the courier cancelled the collection, saying it was no longer needed, then, when he did arrive 2 days later, dropped a pracel off, scanned the collection, and took the parcel he just dropped off, and this time, once again, courier said collection not needed, he will return, courier cannot find the property, he will return, courier never bothers showing. I have sent an email, after spending another 30 mins on hold, asking them to ring me back, my next email will be a small claims form for my fees refunded, the lost parcel im still waiting for a claim on, and my phone costs, all in one. DO NOT use this joke of a company
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