I ordered oak worktops, specifying when I wanted delivery. They promised to contact me when their delivery team were 30 minutes away. They did that and delivered as promised. The worktops are really well made. I just wish every transaction went like this.
I've used Hot Tub Barn twice. On the first occasion they telephoned me to suggest a way I could pay less and get more - free shipping and hence £15 saving if I spent an extra £5, which I did. The order arrived by overnight delivery. The second order had a complication arising from my ignorance and that was sorted with a quick discussion. I'll stick with them.
I wrote asking for an estimate to put a new isolated circuit in my garden. A man came, looked at the job. The estimate arrived. The man who gave the estimate came and did the job very professionally, hiding wiring and checking earthing. Couldn't have gone better.
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