I recently purchased a Summerhouse by telephone and the service I received was excellent the delivery was set at the same time and I even received a call earlier to say if I want it earlier than the set date they could do this. The delivery guy was very friendly and gave me some good advice too. Everything was confirmed immediately via email in connection with my order.
A pleasant to do business with and have already recommended a friend to your website. Keep up the good work.
I recently booked my holiday over the telephone and the caller dealt with my call in a very professional manner, she was very pleasant and confirmed everything that we wished for for our holiday and even offered a discount if we needed to book our flights although we had already pre booked these, but at least the offer was there. Everything came through email with no problems and also said to contact the hotel nearer the holiday to confirm our specail requirements as they are not always guaranteed which some places never tell you to which results in negative comments on feedback.
My only constructive critiscm would be that it was quite difficult to hear the caller as there was another caller in the background to her that spoke quite loudly which echoed down our call from your call centre, so I had to really listen to her. However that said she was very pleasant and friendly and I am looking forward to our holiday. So many thanks for a speedy and professional booking.
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