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Wiggle.co.uk

Going downhill.

Used to really like Wiggle, good value and good products. Prices appear to have gone up since they were taken over by the Private Equity vultures who seem to be doing their usual good job of destroying the business model. Went right off them when they blatantly tried to rip me off on road bike I wanted to buy for my son. Promised me a 'special' deal one day via an email exchange if I bought that day - imagine my surprise when the bike was 20% cheaper the very next day on the website. As you can imagine I went right off them after that. All seems to be about the money, not the service in their brave new world.

07 November 2013

Reply from Wiggle

Thank you for taking the time to leave your review. We are truly sorry to hear that we are no longer providing the high level of service that you have come to expect of us. We do strive to make our prices competitive, now more than ever, and we offer our sincere apologies that you were left disappointed by the promotional offers on your son's bike.

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JFW1
Reviewer
United Kingdom

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