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Reviews (1)

Orbit Print Ltd

Great aftersales service but should make clear that certain printing processes affect colour output

I ordered an A2 canvas print using the waterproof finish and when it arrived, I found that the colours on on the print were nowhere near as bright and vibrant as they appeared on my original photo. I enquired about this and was told that this was "due to the waterproof material, it causes colours to appear slightly faded". This was not made clear on the website in the 'More Info' tab when selecting the kind of canvas to use (and still isn't at the time of writing - 7th Nov) and so I was offered a re-print using the premium canvas at no extra cost. The reprint was initiated very promptly and arrived very speedily indeed. So my initial experience was a little disappointing, but Orbit Print handled the issue very professionally indeed and I'll certainly be using them again. Thank you Orbit Print!

Nick Mckendrick´s profile

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Nick Mckendrick
Edinburgh, United Kingdom