Graham Harrison´s profile

Reviews (1)

used product , sold as new

I bought a set of Arion Rollers from wiggle a bargain at 25% off. payment was easy delivery very quick.
The box looked a bit bashed but no worries. I opened the box and constructed the rollers ( a two minute job) and I was very disappointed to discover that the red rollers had black tire marks on them. Superficial yes and did not stop me using them, but before I did I sent off an email explaining that they were marked. I also stated that I was not sending them back, mainly because I couldn't be bothered with the hassle and the fact that I wanted to use them that day. I received a very quick email back saying sorry and that they would be more diligent at despatch. Still left me a bit disappointed, if the product had been smaller I would have sent it back.
This review would have been five stars if this minor issue had not happened.
Incidentally they are magic and are now covered in black marks!!

08 November 2013

Reply from Wiggle

Thank you for brining this matter to our attention Graham. We are terribly sorry to hear that your rollers were not in the perfect condition that we strive to achieve with our products. However we appreciate you contacting our customer service team to make us aware of this and we are glad that this has now been resolved and you are happy with the performance of the rollers.

Graham Harrison´s profile

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Graham Harrison
United Kingdom