Gary Smith´s profile

Reviews (1)

theprintspace

Good print, but a long wait for collection.

I received an email informing me that my print was ready, but upon arrival for collection, I had to wait approx 30 minutes as it could not be located.

It was eventually found, but the extended wait meant that I was late for an appointment and also meant that as I was late, I couldn't inspect the print on collection as thoroughly as I would have liked.

This hasn't entirely put me off using theprintspace again, but if it happened for a second time, I would certainly have to consider another print service.

As for the print itself, once I was able to inspect it, I was very pleased - the paper was of a very high quality and the finished article looks great on the wall/

11 November 2013

Reply from theprintspace.co.uk

Dear Gary,

Many thanks for your review. We're glad to hear you're pleased with the quality of your print. Please accept our apologies for the delay you experienced when collecting your order and for any inconvenience it caused you. A high volume of production on the day of your collection may have led to a temporary disruption.

Your feedback will help us continue to improve our in-house service and we look forward to welcoming you back in future. Should you have any other comments or questions, please don't hesitate to contact us.

Kind Regards,
theprintspace

Gary Smith´s profile

profile image of Gary Smith
Gary Smith
Reviewer
United Kingdom

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