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Reviews (3)

Astute Lighting Ltd

Excellent quality of service, quality product, best prices on the net, beats High Street by miles.

I moved to a new house that had 20 GU10 and 40 GU9 halogens. I ordered a mixture of warm and cool white products. All have been installed for over a year. One GU10 broke recently and I e-mailed the company (not to complain but to ask if it was still guaranteed). I received a phone call within half hour and a replacement and a spare in the post the next day. The company have excellent product knowledge, are incredibly helpful and the products I have used are of a very high quality. I bought a similar GU10 from a well known store a year ago costing nearly £16 - the ones supplied by Astute were under £6 with a bulk discount I was given (without asking). Brilliant.

06 March 2014

Reply from Astute Lighting

Dear John

Thank you for your honest review. We are pleased that you are satisfied with our products and services. We are constantly striving to please our customers because customer satisfaction is our goal. Kind regards

first4magnets

Good service, good product. Couldn't have done better.

Spoke to a person in technical who answered all my questions. Went through to sales where an equally helpful and efficient staff member took my order, explained the cost and took card payment. E-mailed by courier company and kept informed electronically with two hour time slot which was met. The magnets were exactly what I was looking for and did the job.

Handles 4 Doors Ltd

Service with a smile; good value; fast

I knew what I wanted, trying to match some handles with some I bought from Screwfix two years ago but didn't install. Found them plus tubular latches and phoned to order. Sales person was very friendly and if she wasn't quite sure about a question she consulted a colleague. At the end of the sale I was confident I was going to get what I wanted. It was despatched immediately with a back-up e-mail and arrived the next day. All items were present and correct. The handles were £10 each (I paid over £16 at Screwfix two years ago and they're over £17 there no) plus I've seen them even dearer than that. All in all a good buying experience.

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john
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United Kingdom

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John - DIY Enthusiast