I will probably not renew my subscription next year after experiencing difficulty with my account. After several years successfully using Bitdefender, I paid to upgrade again by credit card. As it was a few weeks before the payment went through on my credit card statement, I was unaware that I had been billed twice. My efforts to have the matter corrected, and the second amount of money reimbursed, were frustrating to say the least. When I finally got through to the relevant company handling the payments, I was told that I was too late to have the money refunded, and was offered a couple of months extension to my subscription. I am now looking for an alternative for my security.
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