We booked BA for our honeymoon to Tuscany September 2011, for BA we had to travel from Gatwick rather than our nearby Stansted - but we thought the service and flight would exceed that of a low cost carrier at Stansted.
We were wrong, we excidetly turned up to check in - a very grump lady said "everyone say's they're on honeymoon just to get an upgrade - we don't do that" - oh we thought, not even a congratulations? Wecloming customer service nil point. We were excited - we'd just got married the day before!
So we continue on to the flight, and is it my imagination or is there no leg room and is everything in the aircraft a bit tired?!? We arrive at our destination.
The return is where it really took a turn for the worse, we were bumped onto a substitute low cost carrier (for the same price as our BA flights!!!!) served cheap nasty orange juice and the worst nuts I've ever tasted.
Perhaps it's my fault, I really expected better - I'd always put BA in a difference league but they are now obviously positioning themselves as a low cost, no frills carrier.
We've just booked a Villa in Tuscany again this summer, but we're saving our money on flights, and travelling with a low cost carrier. and Budapest for our Anniversary - we'll it won't be BA!
I've been using another company for over a year, they consistenly pay the price they quote.
I used Cash4Phones with a phone in better condition than most I receive at the charity I work for - quote £16, revised quote on receipt of phone £6 due to excessive screen scratches. You do have the opportunity to reject the offer, but it's rather inconvenient.
If the price looks to good to be true you probably won't get it anyway - I'd rather know what we were getting and not be penalised for normal wear, so I won't be using again.
We were looking for an art deco bath mixer to match our sink taps, and Plumbworld had a great match. I paid for the next day delivery and the it arrived well packaged. The only slight problem was the font type for H and C (hot and cold) on the taps was different to the picture on the website. We'll use again.
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