I had to wait over for over two moth on my items. They got lost in the transport and in order to get Beautybay to send me new items I hade to wait for 20 workingdays and then contact them again. I then ( after 1 month ) recived a complaint form that I hade to fill in and send to them. As I a over one week later still havent recived my order I contacted Beautybay again and they had forgotten to send my order?. When I asked for some form of compensation for waiting over two moth they said no.
I dont think this is a good way to keep customers and I am dissapointed in the " service"
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