Vijay Pillai´s profile

Reviews (2)

Blinds 2go

Brilliant service

Used blinds to go several time. Great service always. Have recommended them to friends and family.

Worldstores

Poor customer service

I placed an order for a bed that was advertised as available for immediate delivery for next day. After confirmation the bed did not arrive as indicated. Got a an e-mail saying someone tried to call me and the order has been delayed and they will be in touch with regards to a new delivery date (i checked my phone no messages or missed call), so this was lie. A few days later after receiving no response I chased World stores only to be told that the item was not available (despite it being still advertised on the website) and a refund has been requested. It has been 10 days since order was placed and I have received no refund. They are quick to take your money (despite the item not being available) but are not prepared to do a refund very quickly. I wonder how much money they make from customer in this way?

Julie found this review useful

14 November 2013

Reply from www.worldstores.co.uk

Dear Mr Pillai,

Thank you for your feedback.We apologise for the initial problems with your order and have resolved this for you.

Kind Regards
Prachi

Vijay Pillai´s profile

profile image of Vijay Pillai
Vijay Pillai
Reviewer
1964
London, United Kingdom

About