Ordered 2 boxes of glass tankards for engraving. Have had these from another supplier before and know them to be VERY sturdy glasses. (304 of them arrived unbroken)
Package arrived with the 2 boxes of 6 glass tankards packed on their SIDE at the bottom of the box with 1 layer of bubble wrap.
Guess what? Yup 5 of the 12 glasses were smashed to hell.
However. Called Barmans and told them of the breakages and was very satisfied with the courtesy and professional way they sorted me out and furnished with 5 new glasses.
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