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Goods not as described & only contact option is through email

I've ordered 3 items from Achica at around the same time. they took weeks to arrive by DPD who text you a time slot and then fail to deliver any where near the time stated.

One item, a magnetic world map was not as described. It should have been framed & include magnets but didn't. Only option was to email Achica who took a couple of days to respond. In fairness they have offered to collect & refund on receipt.

Another item was damaged - I've repaired it. The other item is OK but quite what I was expecting from the photo.

Elizabeth Stuart found this review useful

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M Stella Croot
United Kingdom