I ordered a Quinny footmuff 7 weeks ago and it still has not arrived. Initially it was becuase they were busy due to Xmas orders, then it was the snow, now apparently the do not have them. However, when I have tried to get a refund they have not replied to emails, nor can I leave a message as they are "too busy"- probably dealing with mountains of complaints. I would question if they are still in business so make sure you pay by credit card to cover yourself. However, to be safe simply don't use them!
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