Lucy´s profile

Reviews (2)

Nabru

Efficient and exactly as ordered

Very pleased. Although wish I had ordered the extra padding as it's bit hard as a sofa

28 November 2013

Reply from Nabru Limited

Hi Lucy

Thank you for your time to review Nabru. We are pleased you are happy with your sofa and the service you were given. In regards to the seating the foam will appear quite firm to start off with because it is brand new. Once the sofa has been used you will see a big difference in the softness. We also offer a soft seating board which you can order at any time, if you wish to do so please contact our customer service team at service@nabru.co.uk. Many Thanks, Team Nabru

Spartoo

Refreshingly Great Customer Service

I ordered a pair of Converse through Spartoo. I was unhappy with the size I had been sent and complained. They responded straight away and even though I had worn them they were happy to exchange them for another size. I dropped the old pair into my local shop and had the new ones just two days later with no money wasted in return costs.

You have restored my faith in online shopping and good old fashioned customer service.

I would definitely use you again and will recommend to others.

Lucy´s profile

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Lucy
Reviewer
United Kingdom

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