Recently purchased a Miele Vacuum. Tools supplied were described on Thurgo website as having a mini turbo brush. When good arrived the box did not contain it. Wrote to Thurgo who have changed their website and told me to contact Miele. But since it was not Miele that has miss advertised I E Mailed Thurgo to give them a second chance to correct matters. They have now offered to post the Turbo Brush. Obviously a company that does care about their reputation and wants to please the customer if they can.
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