Colin Skinner´s profile

Reviews (1)

Thurgo

Goods Delivered Not as Advertised no Problem

Recently purchased a Miele Vacuum. Tools supplied were described on Thurgo website as having a mini turbo brush. When good arrived the box did not contain it. Wrote to Thurgo who have changed their website and told me to contact Miele. But since it was not Miele that has miss advertised I E Mailed Thurgo to give them a second chance to correct matters. They have now offered to post the Turbo Brush. Obviously a company that does care about their reputation and wants to please the customer if they can.

14 November 2013

Reply from Thurgo Ltd

We are very sorry about this problem and we would like to resolve this with you. Could you please contact us via admin@thurgo.co.uk and we will get this resolved. Thank you. Thurgo LTD

Colin Skinner´s profile

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Colin Skinner
Reviewer
United Kingdom

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