Colette Harrison´s profile

Reviews (1)

Yodel

UNTRUSTWORTHY

I had 4 text messages during the day to tell me 2 parcels were with a courier and would be delivered today.
At 18.40pm I got another text message to say my parcels had been delivered to a safe place details of which were on a card that had been posted, I immediately went to my door No card and No parcels, I then rang the courier as i had his number from a previous message, he told me he had delivered the items and left them in my porch at 5.30ish pm, this is when i first became suspicious as everyone was home at that time and i was in the garden with my dogs, he said he definately delivered them and would ring me back when he had phoned his office about what to do.
He rang back and said i may need a crime number from the police ect i said ok.
An hour later he rang me back he asked if my dogs were out as he was outside, I went to the door and he was there he had 1 parcel for me he said it had slipped between other parcels in his van, SO HOW COULD HE HAVE SCANNED IT AS DELIVERED AN HOUR EARLIER IF HE STILL HAD IT ?? He said someone must have pinched the other parcel but he would ask around for someone selling dodgy gear as he knew people in the area. What a load of bull and to make it even worse my security camera attatched to my garage shows he never made it up my path to deliver anything the first time, make your own judgements from this, im furious and would not recommend them to anyone.

Keith Wingrove, Kunwar A Singhand Kevin Hargrave found this review useful

15 November 2013

Reply from Yodel

Hello Colette.

I am very sorry to hear about this. This is unacceptable and we will look into this right away.
Could you please email me your full details to social.media@yodel.co.uk and I will chase this up on your behalf.
Thanks.

Michelle.

Colette Harrison´s profile

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Colette Harrison
Reviewer
1970
Bolton, United Kingdom

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