Paul Nezzy Nesbitt´s profile

Reviews (2)

Parcel2go

***FANTASTIC***

my printer was broke so i couldnt print my label for my parcel so contacted P2G through facebook live chat, and spoke to Emma she was super helpful and sorted my problem out super quick very happy great customer service
thank you v much :o)

CeX

total nightmare

i bought 2 red drill sergeants skylanders from the site but i got sent the wrong ones :( i sent them straight back for a refund then thats when it became a nightmare.
it took ages to get a refund, i emailed loads and went to the shop where they have nothing to do with the website and when i did get a answer they just said they were sorting it out (unreal how many times this happened) i think it took around 2 months to get my refund.
not happy at all I love the shop but not a fan of the customer services on the website

25 November 2013

Reply from CeX

Hi Paul,

Thanks for your comments.

We are aware our returns aren't as swift as you (or indeed we) would like. Please be assured we are doing all we can to speed the process up. Thank you for your time, and I apologise for the inconvenience you incurred.

Sincerely,

Rich
CeX

Paul Nezzy Nesbitt´s profile

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Paul Nezzy Nesbitt
Reviewer
Male, 1978
Gateshead, United Kingdom

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