BT

Stay away from BT

Was with them for a year - feels like longer, especially as they are still charging me. They also insisted I pay on the 29th of the month, possibly the stupidest billing date I've ever heard of.

I cancelled my broadband in January. They cut me off early - costing me a day's wages - and have had the gall to keep charging me. They have also switched me to an expensive call package I would never have agreed to. I tried talking to their online help assistant, who said she couldn't help. Which means I'll have to call their cancellations line, which took me over an hour last time, because the lady couldn't understand a word I was saying. And I have a neutral accent.

Stay the hell away from this thieving, pathetic excuse for a company.