I've been using this service for about two years now. When it works, it works brilliantly. When it doesn't, its a bit of a disaster. For possibly the third time this year (I do transactions once or twice a month), my wire transfer hasn't been processed when it should have been. As I use the service to move money between my bank accounts to cover payments, when Global Webpay lets me down, I suffer a big penalty in the form of overdraft fees. I'm not sure I'll continue using them as I need a consistency that they can't offer, however if you don't then 9 out of 10 times they will deliver for you and I suppose that's not too bad, though not good enough for me.
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