I have shopped online and instore (Southampton and Bristol) and always find service and staff to be friendly and informed.
Their prices are always competitive and sometimes unbeatable.
Needed an spare battery and charger for a DeWalt tool in a hurry, they had both and at the best price I could find.
Although they arrived boxed together without original packaging or paperwork (they don't really need instructions) this did not detract from the service as they were delivered very quickly.
All in all very satisfied, thank you.
After spending a lot of money in the past replacing the battery in my wife's watch at the Jewellers, I decided to do it myself.
I did a search online and Battery Force had stock and the best deal available. After ordering from them I was impressed by their email which contained full order and delivery details.
Now for the 'fly in the ointment', the Royal Mail!
Battery Force tried to send my order twice by standard post which still haven't turned up! Then they, very sensibly, sent it recorded delivery, so I could at least see where it was.
Amazingly it arrived the day after I received the email with delivery details, but as for the record of delivery...it is still showing as not delivered, because no signature was requested!Perhaps this sounds like a bad review of the Royal Mail, but it is a testament to the patience of the excellent customer service team at Battery Force, thank you.
I highly recommend them but suggest they 'have a word' with the 'postie'!
We've been customers for about three years now and they have never let us down.
If you have any gripes about delivery time and an occasional lapse in customer service it will pale into insignificance when you compare the prices charged by your local vet for the same products.
I have used this company about four times over the past 2 years and I have to say their customer and delivery service, although not bad before, are now second to none. The last two orders, made quite recently, went without a hitch and the prices were some of the lowest I could find anywhere.
I highly recommend them.
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