Jim Brown´s profile

Reviews (2)


Terrible service that nearly ruined my son's birthday

I ordered a junior set of clubs around a month ahead of my sons birthday with a five to ten day delivery time. After two weeks I contacted them and asked where it was. At this point they realised it wasn't in stock. I'm still not clear when they were planning on telling me if I didn't chase. I phoned them back the next day and checked their site for an alternative product (the first item was still showing on the site as in stock). I asked them (on a Monday) to confirm another product was in stock and could be delivered by Friday. They said they would check and call me back in ten minutes. Five hours later I called them again having not heard back. They apologised, said they did have the item and would deliver by Friday. On Thursday (what were they doing in between times?) they contacted me to say they actually didn't have that item either. Absolutely terrible service, go somewhere else where they don't lie to you.

Simply Paving

Second order, every bit as good as the first

Great range, good product and superb service.

Jim Brown´s profile

profile image of Jim Brown
Jim Brown
United Kingdom