David Bowen-Roberts´ profile

Reviews (1)


Great service - prompt, patient and personal

My recent transfer of funds did not go that smoothly, mainly because I do not have the tools in the U.K. to set it up properly. My several requests for help were greeted with swift responses, and they even threw in some British humour.!
Only one complaint - there is an option on the web site to 'cancel' or 'delete' an order but as far as I can tell it does not explain the difference (what about a balloon or bubble help). In fact, I was given wrong advice at this point - they said 'cancel the order and amend it ....' where I think they meant 'cancel (or delete???) and create a new order.....'
Still, it was great service...

20 November 2013

Reply from GlobalWebPay

Hello David,

Many thanks for your kind comments.

We appreciate your feedback on the usability of the system, particularly the action buttons on the right hand side of the screen.
Your suggestions have been given to our development team in order to make some improvements in this area.

We hope you continue to enjoy our service and please do keep any suggestions coming.
Thanks and Regards
GlobalWebPay Support Team

David Bowen-Roberts´ profile

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David Bowen-Roberts