Missguided has a great selection of reasonably priced clothes HOWEVER DO NOT ORDER ANYTHING if there is even a slight chance you will return it (which is most of us because we can't tell exact fit through online shopping). The returns take FOREVER and even after a month of my order being at the US return warehouse, they still cannot say it has been received at the UK warehouse and I have yet to receive a refund. I am starting to feel like this is a scam and I am never going to see my money back.
ALSO BUYER BEWARE - if your order is over $200 and you live in the US, you have to pay customs fees (something that should be notified in bold when you checkout, but instead is in fine print on the policy page). This means I had to pay $75 in fees for clothes that I kept $40 worth.
Missguided should take a note from other reputable companies such as ASOS.
ASOS is amazing. Not only do they have a wide range of clothes, for all prices, but the quality is great and most importantly - THEIR CUSTOMER SERVICE IS PHENOMENAL. You will never have a problem with returns - they give you a prepaid label to just pop in the mail (US returns) and they are prompt about receiving it and refunding you. Every online shopping outlet should be like this.
Kay Nurse found this review useful
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