Ordered a camera from Jessops website and paid extra for saturday delivery. DHL just delivered a package containing a brown envelope with an invoice for £9.99 with someone else's name on it, no camera in sight. Phoned customer services and got a half-arsed apology saying something must have gone wrong in the warehouse, and the camera might still turn up today (although more than likely will be Monday), but if it doesn't to phone back (at my cost!!!!) and they will issue me with a refund for the delivery cost. Last time I ever buy anything from this joke of a company
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