Mrs Hares´ profile

Reviews (2)


Customer is still KING at ProCook

had made my fisrt purchase with ProCook via their on line facilitie and the delivery and condition of order was very good. On reflection, I was not totally happy with my choice of produce and through the leaflets contained in the delivery I discovered I had a store fairly near to my home. I contact them and asked if it was possible to exchange the knife block in store and was told, with no hesitation, that was not a problem and I could have a full refund if I wanted. On visiting the store the staff I spoke to were wonderful, nothing was too much trouble and I was more than happy to exchange my item. Thank you to all concerned and I look forward to visiting/using the company again.

Mrs Hares´ profile

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Mrs Hares
United Kingdom