I ordered a special Birthday present of wine glasses but when they arrived (on time) 1 was broken. Fearing the worst I called and spoke to Lisa, I needn't have worried she apologised and offered a replacement straight away, which were delivered the very next day ! It was so refreshing to be dealt with in such a professional and polite manner. Plus the glasses are beautiful ! I will be recommending Haven to anyone who will listen to me ! Thank you Lisa x
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