Matas Webshop / www.matas.dk

Godt..

Det virker perfekt og de sendte mine ting hurtigt,,,

LookFantastic

Poor poor service..

Be very carefull if you buy from this site. They use a courier MHI that dont tell you when they have been to your home, and they dont even send you a tracking nr, When you look at MHI site it looks like a scam, so not even sure its a real company?
The story begins 1,5 month ago. They withdraw the money right a way, with out sending the ordre. After 2 weeks we write to them to hear when we will receive the ordre. They tells us to wait atleast 20 working days. We wait, and write again this time please wait 25 working days.. Okay??? We wait.. Nothing. write again they send us a tracking nr. after many mails. They dont tells us where we can use the tracking nr or who the courier is.. But we work it out. We can see that MHI tried to deliver the packet, 1 month a go, but we where not home. WHAT??? Why did LookFantastic not tells us this in the first time? We have been using to much time on sending mails and so on.. I such a joke, im not sure what to make of this company? Now after all this time, we still dont have our money back or the stuff we ordred.. They told us to fill our a NON RECEIPT OF GOODS DISCLAIMER FORM, even though they can see we never got the packet. We have now been waiting a week and still no replay from LookFantastic. Our ordre nr is 26189523. Date "shippied" 4/3 If LookFantastic see this!

23 April 2013

Reply from Lookfantastic

Hi Mikkel,

Thank you for taking the time to write your review.

I am sorry for the problems that arose with your order, this is not the service that we strive to offer our customers.

I can see from your account that one of our advisors has now resolved this for you.

Please login to your account for the resolution.

Thanks from the Lookfantastic team.

LØBESHOP.DK

Hurtigt og let..

Alt gik hurtigt og let, og jeg fik hurtigt mine nye sko.. Super..

Oneplay

Fint

Det viker ganske fint. Man skal dog bare være opmærksom på selv at vælge abonoment fra efterfølgende. De har gode priser og svarede på mine mails hurtigt.

Raimo Bruster found this review useful

Exotictrade

Fint

Fine produkter og levering gik fint. Dog 2 af olierne som ikke var helt tætte.. Men god pris og service.

Coolshop

fint

som det skulle være

Menscare

God service.

FIk mine produkter hurtigt og alt var stort set som det skulle være.. Der var dog en fejl på den ene af mine produkter.. De sendte en ny dagen efter.. Rigtig god service.

Imerco

Ingen problemer

Tog lidt tid inden tingene blev sendt.. Men sådan er det.

Sonos.dk

Fint

Fint fint.