Be very carefull if you buy from this site. They use a courier MHI that dont tell you when they have been to your home, and they dont even send you a tracking nr, When you look at MHI site it looks like a scam, so not even sure its a real company?
The story begins 1,5 month ago. They withdraw the money right a way, with out sending the ordre. After 2 weeks we write to them to hear when we will receive the ordre. They tells us to wait atleast 20 working days. We wait, and write again this time please wait 25 working days.. Okay??? We wait.. Nothing. write again they send us a tracking nr. after many mails. They dont tells us where we can use the tracking nr or who the courier is.. But we work it out. We can see that MHI tried to deliver the packet, 1 month a go, but we where not home. WHAT??? Why did LookFantastic not tells us this in the first time? We have been using to much time on sending mails and so on.. I such a joke, im not sure what to make of this company? Now after all this time, we still dont have our money back or the stuff we ordred.. They told us to fill our a NON RECEIPT OF GOODS DISCLAIMER FORM, even though they can see we never got the packet. We have now been waiting a week and still no replay from LookFantastic. Our ordre nr is 26189523. Date "shippied" 4/3 If LookFantastic see this!
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