Víctor Martínez Riaño´s profile

Reviews (1)


Bad experience

I had a size problem with a product, and I sent it back to them.
They refunded my money, but 15 euros less.
I have sent 4 emails asking for the reason, and I still not recieved response.

23 November 2013

Reply from Wetsuitoutlet

Hello Victor,

Sorry for your comments as we have refunded your returned wetsuit in full on the 31st October the day it was received back via PayPal (standard wso high service). Sorry you chose Trust Pilot to contact us, we can only think you are confusing Euros with Pound Sterling as Paypal has a standard "refund in full button". We have Emailed you a copy of the Paypal Transaction page.

If there is anything else we can do for you please just email us info@wetsuitoutlet.co.uk or phone us 0044 1702 295678

Your Wetsuitoutlet customer service team.

Víctor Martínez Riaño´s profile

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Víctor Martínez Riaño