Ricky Mingle´s profile

Reviews (1)

Releasetravel

Fantastic Customer Service

I spend weeks looking for a company to use to plan my best mates stag. I spoke to a number of different companies but I decided to go with RT because I was very impressed with my account manager Carlee Walker. She seemed to have more care about giving us great value for money and the best possible experience compared to other places who were more interested in looking out for their own personal gain.

Carlee was excellent keeping me informed about my options and was very patient when I had a number of drop outs and inclusions to add to our booking. She was also very helpful when it came to taking payments and highlighted her excellent customer service skills when I had made an overpayment on my booking.

I have been very satisfied with the after care, as most companies will pass you over once they have their money, but Carlee has been very good in keeping me up to date with any concerns I have had. The stag takes place in 5 weeks and I am looking forward to enjoying the experience which Carlee has set up for us in Liverpool.....

Ricky Mingle´s profile

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Ricky Mingle
Reviewer
Male, 1983
london, United Kingdom

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