Was put off by the website, quite tricky to make a booking. Unfortunately my order was not even placed with the carrier, and I am still waiting for my refund! Result - no collection, no refund, wasted my time here, wont be using again.
One call.... to someone else, more like!
All looked good, website looked nice, parcel booked in with ease, although waiting for a collection is another story.... no show, myhermes said they would rebook when I called them, again another no show, so decided to cancel. Result - no collection, full refund, wasted my time here, wont be using again.
I recently did a project on comparing on-line parcel companies and here are my findings..
The dodgy website should have been enough to scare me away, no parcel collection, no response to my emails, no telephone support, NO SUPPORT AT ALL. Result - no collection, no refund, wasted my money here, wont be using again.
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