Placed a phone order after online order was returned for non available stock. The products arrived but there was no 110V plug. Obviously unable to use the equipment without it. Contacted the store as I was not advised that there was no socket but was basically told that it was my problem and that they can not be expected to know everything. Very poor service and would have expected that they would have been more accommodating for a potential returning customer and £200.00 order. Unfortunate as such a simple thing could have sorted easily but they obviously do not need the custom based on their discounted prices alone.
High quality flowers and presentation and emails to confirm the delivery etc. I must say that the bunch looks smaller in reality than in the picture on the website and that did immediately strike me when the box was opened but the quality is high and the flowers are still looking brilliant now.
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