Read my email conversation and know yourself, by the way i would like advice that plz...plz... ship via Royal Mail, the DHL/FEDEX calculates excess custom tax, they deliver in INDIA and let your customers save some money on custom tax.
Just want to correct your doubt that today itself i received an item from
John Lewis.com via Royal Mail. I had received more than 500+ shipments
via Royal Mail on same address. Do you want proof? i send scanned version
of Royal mail shipment receipts to you.
Why don't you want to help your loyal customers? We as customer will save
$45 if you send via Royal Mail and would buy one more item from your
eStore instead of paying to Fedex.
> Dear Madam
> Thank you for your email. Unfortunately the Royal Mail does not deliver to
> The only shipping method is Fedex. Please accept our apology for this.
> If you have rejected it, the parcel will be sent back to us. If you do not
> want us to re-deliver it, we will issue a refund.
> If you have any further questions please do not hesitate to contact us.
> Kind Regards
> Seraphine Customer Services
> -----Original Message-----
> From: Manish [mailto:]
> Sent: 27 November 2013 09:23
> To: MO UK
> Subject: Re: Shipment
> Order #100065752
> The Fedex people had demanded cash $45 custom duty so i had refused to
> accept the shipment, kindly reship my courier via Royal Mail Express
> (Recorded). Even i had selected Royal Express Parcel during checkout.
> Kindly do this favor for me and reship via Royal Mail express. The Fedex
> and DHL sucks on Custom Duty, they demand excess money (sometime
> equivalent to the product price).
> Best Regards,
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