I recently upgraded my aquarium to something larger and needed a few additional items. Complete Aquatics seemed to have not only everything that I needed but at excellent prices. I placed an online order with them which was an easy, quick and painless process, however realised a few hours after placing my order that I needed a few more items. I didn't want to incur additional postage costs so called them the following morning where the guy I spoke to was knowledgeable about the stock, efficient and polite. I was able to add a couple more items to my order without having to pay the extra postage. Everything arrived on time the following day. All round, an excellent customer experience.
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