Pascal´s profile

Reviews (2)

Quidco

Best Cashback Site ever!

Quidco has proved to be the best cashback provider in the market. I use topcashback and Quidco. Quidco has proven to be faster in tracking, confirming and paying cash back. Not to mention their customer support can not be compared to others. They will even go the extra mile of paying the cash back themselves and pursue the retailer later on in order to keep customers happy.
I don't think it can get better!

12 September 2013

Reply from Quidco

Hi Pascal,

Thanks for taking the time to leave us this lovely review.

It's really great to hear you have had such positive experiences with Quidco. We do pride ourselves in our excellent customer service and do our best to help you save as much as possible. I hope you continue to purchase through us to save much more!

Kind Regards,
Quidco

Jessops

Worst company

Update: This review is 2 years old now - apparently just published on trust pilot!
Update: I cancelled the order and bought the camera from Amazon.

Worst company to buy anything. Dont deliver on time and the worst part they blame the customer! Customer service after sale staff lacks experience and knowledge of what is happening and dont log issues properly.

Full story if interested to read:

Started from Staines shop when the sales tried to sell me the display model without any discount (staff didnt know they they deliver free online, they said will cost me £5). tried to buy online and the system didnt go through the purchase kept signing me off. Then decided to call and place the order. The sales person is good and managed to get all paper work for financing in the same day.next day they called to say all is fine and asked for the deposit and then said that the camera will be delivered in thursday. Its friday now no camera. Called them in the morning promised to send it on Saturday. Called in the afternoon, new operator and said camera is not sent and have no idea what i am talking about (she was very helpful in following up and pushed the product for saturday delivery). Waiting to see if it will be delivered on Saturday otherwise planning to cancel the order and lodge a formal complaint form.

Pascal´s profile

profile image of Pascal
Pascal
Reviewer
Male, 1978
United Kingdom

About