Levo Levent´s profile

Reviews (3)

Scan Computers

Very good company.

I have used them a few times over the years.
The last purchase was a router which I returned for reasons unrelated to the company.
The refund was processed quickly and money returned to me within 48 hours of them getting the goods. Will use again.


Excellent company for electronic goods

I have been using ebuyer for 10 or so years now.
They are always very competitive and I personally never had issues with them.


Broadband (fibre): excellent, Voice: very good to excellent

Signup etc went very good. I booked for a BT engineer to come on a Monday. Then the engineer turned up 3 days earlier on a Friday. After checking the emails etc, I realized they shifted the visit but wasn't very clear.
The BT Openreach engineer installed the new faceplate but there was no joy with signal. He went top the roadside cabinet a few times and swapped the faceplate and the NTE (modem) box but still no signal. When he was off to the cabinet the third time I tried plugging in to the telephone socket and voila, immediate sync. Turns out both the faceplates were faulty with a break in the PCB. The third time lucky, everything worked fine. I was promised 57Mbps down and 10Mbps up.
Did the speed test and am consistently getting 61.5Mbps/18.5Mbps, excellent!!!
The systems are usually optimized for the speed tests but I am also consistently hitting 50Mbps when do downloads from the internet. I have had the service for over three weeks now and everything is perfect.
On the voice side, I am not as satisfied. The service cutover was smooth and I didn't even realized it had happened but a few days later the phone line just went dead. I reported the issue and it was resolved in less than 24 hours, so, so far so good.
The only reason I am not giving the 5 stars is that I had asked for the CLI delivery (£1/month option) and this still hasn't been turned on, so I can't see the caller numbers.

Levo Levent´s profile

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Levo Levent
United Kingdom