Sam Shelton´s profile

Reviews (2)

Yodel

Said they've delivered it. Haven't.

I order a LOT of stuff from MyProtein.co.uk, who use Yodel to deliver.

Well, 'deliver' is maybe too grand a word for what Yodel do. I mean, they call themselves a delivery company, but I'm not so sure.

They've screwed up, in some unique and unfathomable way, EVERY order they've attempted to deliver over the last year. They've even been supposed to collect parcels from me, and have failed spectacularly at that, too.

If I ever need to send something, i'm not going to use Yodel. Honestly, it would be more effective and reliable to simply fire all your parcels up into the air with some kind of canon, and hope that a freak storm would blow them in the general direction of their intended recipients.

Avoid!

wildchildgamerand Hannah Corner found this review useful

13 June 2013

Reply from Yodel

Hi Sam

I'm here to help!

Please email all the details including your full address and contact number to social.media@yodel.co.uk and I'll have a look into that for you.

Laura

Myprotein.com

Not very good at actually putting your order in a box and delivering it to you.

My last order hadn't arrived after a week, so I called and it arrived after ten days.

I made another order eight days ago, and that hasn't showed up either. I called after four days, and they said it would arrive on the fifth day and gave me a voucher for free postage, worth about £4. But, my £150 order hasn't showed up.

...and (now writing this bit several months later), they've used Yodel to send a parcel. Yodel say they've delivered it, but they haven't. MyProtein don't seem to care, so basically between MyProtein and Yodel they've robbed me of my order value (just over £50)

Sam Shelton´s profile

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Sam Shelton
Reviewer
Male, 1980
Crawley, United States

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