I wanted to buy a system from Overclockers.co.uk but wanted to change quite a few items to fit in with my wishes. The changes were quite extensive and I kept changing my mind, but the guy I dealt with - Damien, was excellent.
My being offshore in Gabon, West Africa at the time of discussion made communications very challenging but he made every effort to keep in touch and made many excellent suggestions. His follow up to my many emails was very quick and relevant to what I was trying to achieve and we finally concluded the order to my great satisfaction.
I would not hesitate to recommend them to anybody looking for anything that they stock. Not only are their prices very competitive, their knowledge and support is exemplary.
I ordered some goods online through this company only to have a problem with my credit card. This was not the fault of Audio Express and they informed me of the problem and allowed me to use another card with no delay or problem with my order.
My order arrived when stated in perfect condition and very well packaged, there was even tweaking tips for the Amplifier that I had bought which were greatly appreciated.
About a week after I had received my order, Audio Express contacted me to inform me that they had matching speaker stands for the speakers I had bought and could have them at their bundled rate. This is excellent service as this bundle was not in place when I made my original order yet they still allowed me to take full advantage of this and the cost saving that went with it.
In conclusion, Audio Express dealt with every aspect of my order superbly and their follow up service was the best I have encountered. This is all aside from them having the best price I could source for the equipment I wanted. Highly recommended.
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