Denby White Gourmet Bowl
In Stock - Our Price £12.38
RRP £16.50 Save - 25%
At John Lewis
The Same at 8.25 - with no 'saving'
Same for everything else I looked at.......
Dawsons were good, but so are John Lewis.....
I've had the occasional problem with Waitrose, but they always rectify them with minimal fuss. Their staff always seem to be over trained, which is a positive surprise. Great company, great products and their delivery service is also superb.
The whole concept here is clever but very wrong.
They have a community persona, encouraging customers to be part of the 'Qype' experience - what they actually want is free reviews from customers, but this only works if those reviews are positive.
That's because the flip side of their business is to monetise those free reviews, by charging companies for their reviewers business.
This works for them and possibly some businesses, but not for the consumer.
I posted a negative review of 'The Albion Bath Company', whose service and products I found to be both shocking. The review was removed soon after being posted - after the Albion Bath Company complained falsely, that the products were outside warranty and the review was deleted, without informing me. I was able to prove they weren't and the review was reinstated, but had to be rewritten carefully several times - an attempt to put me off I felt.
To businesses who might read this, I avoid anyone displaying the Qype sign if possible.
Louise Bellamy found this review useful
I fell foul of a company that had many 5 star reviews (Pegasus Double Glazing in Kent). All were incredibly similar and I believe posted by the company themselves. The Review Centre were very good in corresponding with me, they kept my review posted, but they would not remove the company, even when several real customers turned up with accurate (bad) reviews. The company went under and appeared again under practically the same name - using the same tactic they started to post positive reviews again, before people posted about paying deposits and seeing no work..... the company have gone under again, taking their customers money with them. I believe the review centre are culpable for some of the pain this company has caused.
I used another company, who also had 5 stars, who clearly did not offer 5 star service or products..... when I posted negative reviews (which were allowed and posted), this did cause the company to come and rectify the situation - I was also paid compensation, but under condition the review was removed.... none of this was The Review Centres' fault - but perhaps a good reason to avoid their reviews, especially the 5 star ones. I'm tied to requiring this companies cooperation in maintaining, fixing etc the item they installed. They are not worthy of the 5 stars they display.
I'm afraid that the Review Centre is far too slow in removing companies and this has to be a commercial decision - which means the attract fraudulent companies who use the website to 'up' their positive reviews..... you therefore cant trust the web site.
I liked the site design, ease of use and products offered. Its almost a shame its a specialist site, as it could show many of the larger 'generic' sites how its should be done. I didn't get to test out how they were if things went wrong, as nothing went wrong - but then you can't mark them down for that.
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