Got what I expected after reading the reviews here.
The promised 3 day delivery was 5 days. The massage bench was the wrong colour than ordered and had damp marks. Didn't mind about either enough to make a complaint. Wasn't worth the hassle of sending back. Damp cleaned off, I can live with the colour.
I reckon if the just advertised FREE SHIPPING rather than give a delivery schedule that they always seem to miss, then more people would be happier. Makes no sense to me. It's setting themselves up for bad feedback and so easily fixed.
I would have been delighted to get the order in 5 days, but because I was promised 3, I felt let down.
All in all, I would order again from them but I won't expect the promised delivery times and for the price they sell the stuff at I won't expect it to be in top nick either.
Far from a bad service, a few tweaks and it could be much better.
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