Matt Lawton´s profile

Reviews (1)

Excellent Customer Service

Following a fault with the light I ordered I was obviously disappointed, however the customer service I received was exemplary, and a new light was dispatched, unfortunately this also was faulty, again although a remain disappointed with the light manufacturer I can only praise Wayfair customer service agents. I would defiantly nominate Wayfair for an award in customer service, and it is due the professional yet friendly nature of the customer service agents that I would not hesitate to order other products from Wayfair and indeed recommend them to friends and family, I feel that the agents are able to provide a personal touch which is sadly lacking in other companies. I would say their customer service on this occasion was outstanding well above the average we have all come to expect, well done.

Matt Lawton´s profile

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Matt Lawton
United Kingdom