I ordered my bathroom suite from VP, and after hearing horror stories from my plumbers for ordering it off the internet, I was a little concerned to say the least! The suite arrived as arranged, the delivery men were really great and quick! I checked everything over looking for bangs, scratches or missing parts, but happily it was all there and in perfect condition. The only issue I do have, is the bath was not 'cut' correctly underneath, making the bath panels a nightmare to put on, an issue that is still ongoing.............so be careful to check that, but all in all, id happily use them again, and recommend them
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