Lynsey Lightfoot´s profile

Reviews (1)

Simply Baby


Ordered a highchair which arrived very quickly, however on arrival had clearly been a return (other persons address label still on pckage) which had been sent back out. Courier said package was open when he picked it up and he'd stored it upright all day. Packaging was completely bust, pieces missing and item damaged. Very disappointing. Couldnt believe someone would let it leave the shop in tht state!! It was evidently not in any fit state. Complaint was dealt with promptly and refund issued. A replacement was offered but I'm afraid my policy is if they can't be bothered the first time I won't be giving them buisness the second time round Hopefully this was a one off exprience and not the norm for this shop as their internet prices seem very comptitive and as I said delivery was very speedy.

Lynsey Lightfoot´s profile

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Lynsey Lightfoot
United Kingdom